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Orders & Shipping
Orders and Shipping By Photozadda Gifts
Who can purchase from Gifts.photozadda.com?
Gifts.photozadda.com offers an assorted range of products for people of all age groups and genders. Anybody who is above 18 years of age can purchase from Gifts.photozadda.com.
How do I know my order has been confirmed?
When you complete an order online, you should see a page showing your order and payment details. Shortly after you complete your order, we’ll send you an email confirming we’ve received it. All registered users can also sign in to “My Account” page on the website and check their recent orders. In case you have issues viewing your order details you can contact our customer service team on 91 – 8076756643 | 9716450892 Mon-Sat (9am-6pm) or write to us at support@gifts.photozadda.com
How do I check the current status of my orders?
When you complete an order online, you should see a page showing your order and payment details. Shortly after you complete your order, we’ll send you an email confirming we’ve received it. All registered users can also sign in to “My Account” page on the website and check their recent orders. In case you have issues viewing your order details you can contact our customer service team on 9Mon-Sat (9am-6pm) or write to us at support@gifts.photozadda.com
When do you charge my credit card or deduct from my debit card?
All card payments are subject to authorization by your card issuer and we take payment when we accept your order shortly before processing your order.
What payment methods are accepted?
Gifts.photozadda.com accepts Secured Paytm Gateway where You can use Internet Banking , Credit Cards , Debit card , UPI . Also We have Photozadda Secured Wallet where You can Add Funds from Paytm and Get Discounts on Every Shopping . Also Reward Points will make your shopping more convenient and Cheaper from Market prices .
Can I pay for the Items on Cash ?
Yes, we accept Cash on Delivery (COD) ONLY At our Outlet . Please get in touch with our Executive who wants to visit our Store. Connect with us on 8076756643 or 9716450892 for further support !!
Is it safe to provide payment details during the checkout process?
We take security seriously, and your payment details are safe with us. Please note that we will collect and store your information, using an encrypted secure payment mechanism and will only use your information in accordance with our Privacy Policy. Take a look at our privacy policy for more details.
What happens if my payment is not received but I have already received the products ordered from Gifts.photozadda.com?
If by Any chance your payment is not received and you have already received the products that you ordered from us, you must pay for the products or return those products to us in accordance with reasonable return instructions that we provide to you and in the same condition that you received them at your own expense. If you do not do this within 15 days of the date on which we cancel your order, we may collect or arrange for collection of the products at your expense.
What happens if Gifts.photozadda.com cannot supply me with the product I have ordered?
We make every effort to ensure all items on Gifts.photozadda.com are available. But in the rare event that an item you order isn’t available, we’ll let you know and will offer you an alternative product of equal quality and value. In the case, where you don’t like the option or we are not able offer an alternative we will refund you within 10 business days.
How much does delivery cost ?
Delivery cost may vary from product to product and also varies as per the destination distance / pin code. You need to check for the charges on the view page / cart to know about the exact delivery charges for products. Most of products have free delivery as well and many times customer gets rewards in Account to Remove the Shipping Fees .
Does Gifts.photozadda.com ship its products to all areas within India?
Deliveries can be made at most of the locations in India as specified on the website. Certain items cannot be delivered to a few locations where our carrier service is not available. Please check for the availability of delivery service and the shipping method for your shipping destination on the product page.
Deliveries for certain selected gifts/categories can be made to selected International destinations.
You can connect on email : orders@gifts.photozadda.com for any International Shipment if to be planned !
Does Gifts.photozadda.com offer an in store collection?
Gifts.photozadda.com do have a physical store in Greater Noida , Gaur city !
We deliver our gifts from our Store as well.
Can I change my delivery address?
Depending on the product and how recently you have placed your order, you may be able to change your delivery address.
You can raise a request for a change in delivery address within 15 minutes of your order being placed by calling our customer service team at +91 8076756643 | 9716450892 Mon-Sat (9am-6pm) or emailing us at support@gifts.photozadda.com.
*Please note that we do not guarantee the change of delivery address.
Can I amend my order? (E.g. change the quantity, size or colour) ?
Unfortunately, once you have placed your order we are unable to make any changes or amends (i.e. size, colour or quantity).
I placed order as a Guest ? How can I track the same ?
You can track your guest order by clicking the Track my Order’ link at the top of any page across the Gifts.photozadda.com website
How to add a gift message?
Photozadda Gifts offers wrap and message services on most products. Click the wrap option provided in the shopping cart to choose / select the wrap /gift message service. The service may be free or paid depending on the product to product. You may also write to support@gifts.photozadda.com if you need gift wrap service but the product does not have the option – in this case Photozadda team may try to service the request but not guarantee the same.
Will Gifts.photozadda.com deliver to a family member or a colleague in my absence ?
Gifts.photozadda.com shall not deliver to one of the family members on your behalf (in case of residential address) or shall not deliver to one of your colleagues (in case of factory or office establishment) in your absence unless the carrier service provider does on his own at the latter’s risk.
Is it possible to order a product that is ‘Out of Stock?
For products that are ‘Out of Stock’, please click the ‘Notify Me’ button on our website and fill in the details and you will be notified once the product is available.